Your Privacy Matters to Us
We built warga qq around your trust. This privacy policy explains how we collect, use and protect your personal data when you open an account, deposit via DANA...
What We Collect and Why
When you join warga qq, we collect your name, email, phone number and identity details to verify your account and meet local regulations in supported Indonesian regions. We also record your transaction history, game activity and device information to improve your experience and prevent fraud. Your payment data — whether you use DANA, OVO, GoPay or QRIS — is encrypted and never
stored on our servers after processing. We use your information to send account updates, process withdrawals, and comply with applicable law. We do not sell your data to third parties.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Questions About Your Privacy
Email Support
Reach our privacy team at [email protected] with any questions about how we handle your data, account security or payment information.
Live Chat
Chat with our team directly through your account dashboard. We respond within hours to clarify our privacy practices and address your concerns.
Account Settings
Review and update your personal information anytime in your account settings. You can also request a copy of your data or ask us to delete it.
How We Protect Your Information
Encryption Standard
All data transmitted between your device and our servers uses SSL/TLS encryption. Payment details are processed through PCI-compliant gateways and never logged.
Account Verification
We verify your identity once during signup to prevent fraud and meet Indonesian regulatory requirements. Your documents are stored securely and deleted after verification.
Access Controls
Only authorised staff can access your personal data, and only when needed to process your requests or investigate security issues. All access is logged.
Regular Audits
We conduct quarterly security reviews and penetration tests to identify and fix vulnerabilities before they affect your account or payment information.
Breach Protocol
If we discover unauthorised access to your data, we notify you within 72 hours and provide steps to secure your account. We also report to relevant authorities.
Data Retention
We keep your account data for as long as your account is active. After closure, we retain records for seven years to comply with Indonesian financial regulations.
Our Privacy Approach vs Industry Standard
| Data Minimisation | We ask only for information necessary to verify your account and process payments. No unnecessary fields, no upsell data harvesting. |
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| No Third-Party Sales | Your personal data is never sold to advertisers, brokers or marketing firms. We use it only to run your account and improve our platform. |
| Transparent Cookies | We use cookies only for session management and fraud prevention. No tracking pixels, no cross-site profiling, no hidden analytics. |
| Withdrawal Rights | You can request a copy of your data, correct inaccuracies, or ask us to delete your account anytime. We process requests within 30 days. |
| Payment Isolation | DANA, OVO, GoPay and QRIS transactions are processed through separate secure channels. We never see your wallet credentials or PIN. |
| Jurisdiction Clarity | This policy applies to warga qq accounts in supported Indonesian regions. Local law governs your rights and our obligations. |
| Update Notifications | If we change this policy, we notify you by email at least 30 days in advance. Continued use means you accept the updated terms. |